You can place your order directly through our website or by contacting us via email at contact@karimbouslama.com to receive a price estimate based on your specific model. At Atelier KBS, each order is handled with the utmost care.
Faq Atelier KBS
What payment methods do you accept?
We accept credit cards and bank transfers to facilitate your jewellery purchases. Atelier KBS ensures secure transactions tailored to your needs.
Do you accept returns?
Each order approved by our workshop is backed by our commitment to customer satisfaction. At Atelier KBS, every piece of jewellery is designed to reflect excellence and meet your expectations.
Do you ship internationally?
Yes, we offer international shipping. Depending on the volume and value of your order, we will choose the most secure and efficient shipping method to deliver your jewellery worldwide.
What are your working hours?
The KBS Workshop is open from 8.00 a.m. to 6.00 p.m., Monday to Friday. Our team is available during these hours to assist you with any enquiries.
Can I retrieve my patterns, models, or files?
Your master designs are securely stored in our archive. For confidentiality reasons, all digital files are deleted after production. This rigorous approach is part of our quality commitment.
How do you price your services?
The price of each creation depends on the weight of the materials used and the complexity of the work.
- For 3D printing, pricing is calculated per gram of wax or per hour of printing (in TND, USD, or EUR).
- Moulded parts are priced per gram of silicone.
- Labour costs are added based on the model’s complexity.
What is the minimum order quantity?
There is no minimum order quantity. Atelier KBS adapts to your needs, no matter the scale of your project.
What file formats do you accept for 3D printing?
We accept files in STL format (Computer Aided Design), which is standard for jewellery and custom design projects.
Can you scale or repair my file if needed?
Once your model is validated, we will provide feedback and suggestions. However, any modifications must be made by you before production begins.
How long does it take to receive a quote?
You will usually receive your quote within three to four business days. Atelier KBS is committed to responding promptly and accurately.
Can I send you rubber moulds for die casting?
Yes, we accept rubber moulds for die casting and production.
Can I send you my own mould for production?
Yes, we can use your mould to produce new jewellery using Atelier KBS’s recognised craftsmanship.
Do you store my patterns for future use?
Yes, your master patterns are kept in our workshop for future orders, in line with our strict quality standards.
Can I send wax or resin models for casting?
Yes, but we cannot guarantee acceptance or compatibility. Any issues with submitted models remain your responsibility, and our team will review them carefully before proceeding.
Do you offer discounts for large orders?
Discounted rates may be available depending on the volume and frequency of your orders. Please contact us to discuss your needs in detail.
What metals do you use in your creations?
We work with high-quality metals sourced from authorised Tunisian institutions. Our materials include gold, silver, and platinum, all carefully selected to meet Atelier KBS’s standards of excellence.
How can I order?
You can place your order directly through our website or by contacting us via email at contact@karimbouslama.com to receive a price estimate based on your specific model. At Atelier KBS, each order is handled with the utmost care.
What payment methods do you accept?
We accept credit cards and bank transfers to facilitate your jewellery purchases. Atelier KBS ensures secure transactions tailored to your needs.
Do you accept returns?
Each order approved by our workshop is backed by our commitment to customer satisfaction. At Atelier KBS, every piece of jewellery is designed to reflect excellence and meet your expectations.
Do you ship internationally?
Yes, we offer international shipping. Depending on the volume and value of your order, we will choose the most secure and efficient shipping method to deliver your jewellery worldwide.
What are your working hours?
The KBS Workshop is open from 8.00 a.m. to 6.00 p.m., Monday to Friday. Our team is available during these hours to assist you with any enquiries.
Can I retrieve my patterns, models, or files?
Your master designs are securely stored in our archive. For confidentiality reasons, all digital files are deleted after production. This rigorous approach is part of our quality commitment.
How do you price your services?
The price of each creation depends on the weight of the materials used and the complexity of the work.
- For 3D printing, pricing is calculated per gram of wax or per hour of printing (in TND, USD, or EUR).
- Moulded parts are priced per gram of silicone.
- Labour costs are added based on the model’s complexity.
What is the minimum order quantity?
There is no minimum order quantity. Atelier KBS adapts to your needs, no matter the scale of your project.
What file formats do you accept for 3D printing?
We accept files in STL format (Computer Aided Design), which is standard for jewellery and custom design projects.
Can you scale or repair my file if needed?
Once your model is validated, we will provide feedback and suggestions. However, any modifications must be made by you before production begins.
How long does it take to receive a quote?
You will usually receive your quote within three to four business days. Atelier KBS is committed to responding promptly and accurately.
Can I send you rubber moulds for die casting?
Yes, we accept rubber moulds for die casting and production.
Can I send you my own mould for production?
Yes, we can use your mould to produce new jewellery using Atelier KBS’s recognised craftsmanship.
Do you store my patterns for future use?
Yes, your master patterns are kept in our workshop for future orders, in line with our strict quality standards.
Can I send wax or resin models for casting?
Yes, but we cannot guarantee acceptance or compatibility. Any issues with submitted models remain your responsibility, and our team will review them carefully before proceeding.
Do you offer discounts for large orders?
Discounted rates may be available depending on the volume and frequency of your orders. Please contact us to discuss your needs in detail.
What metals do you use in your creations?
We work with high-quality metals sourced from authorised Tunisian institutions. Our materials include gold, silver, and platinum, all carefully selected to meet Atelier KBS’s standards of excellence.
How can I order?
You can place your order directly through our website or by contacting us via email at contact@karimbouslama.com to receive a price estimate based on your specific model. At Atelier KBS, each order is handled with the utmost care.
What payment methods do you accept?
We accept credit cards and bank transfers to facilitate your jewellery purchases. Atelier KBS ensures secure transactions tailored to your needs.
Do you accept returns?
Each order approved by our workshop is backed by our commitment to customer satisfaction. At Atelier KBS, every piece of jewellery is designed to reflect excellence and meet your expectations.
Do you ship internationally?
Yes, we offer international shipping. Depending on the volume and value of your order, we will choose the most secure and efficient shipping method to deliver your jewellery worldwide.
What are your working hours?
The KBS Workshop is open from 8.00 a.m. to 6.00 p.m., Monday to Friday. Our team is available during these hours to assist you with any enquiries.
Can I retrieve my patterns, models, or files?
Your master designs are securely stored in our archive. For confidentiality reasons, all digital files are deleted after production. This rigorous approach is part of our quality commitment.
How do you price your services?
The price of each creation depends on the weight of the materials used and the complexity of the work.
- For 3D printing, pricing is calculated per gram of wax or per hour of printing (in TND, USD, or EUR).
- Moulded parts are priced per gram of silicone.
- Labour costs are added based on the model’s complexity.
What is the minimum order quantity?
There is no minimum order quantity. Atelier KBS adapts to your needs, no matter the scale of your project.
What file formats do you accept for 3D printing?
We accept files in STL format (Computer Aided Design), which is standard for jewellery and custom design projects.
Can you scale or repair my file if needed?
Once your model is validated, we will provide feedback and suggestions. However, any modifications must be made by you before production begins.
How long does it take to receive a quote?
You will usually receive your quote within three to four business days. Atelier KBS is committed to responding promptly and accurately.
Can I send you rubber moulds for die casting?
Yes, we accept rubber moulds for die casting and production.
Can I send you my own mould for production?
Yes, we can use your mould to produce new jewellery using Atelier KBS’s recognised craftsmanship.
Do you store my patterns for future use?
Yes, your master patterns are kept in our workshop for future orders, in line with our strict quality standards.
Can I send wax or resin models for casting?
Yes, but we cannot guarantee acceptance or compatibility. Any issues with submitted models remain your responsibility, and our team will review them carefully before proceeding.
Do you offer discounts for large orders?
Discounted rates may be available depending on the volume and frequency of your orders. Please contact us to discuss your needs in detail.
What metals do you use in your creations?
We work with high-quality metals sourced from authorised Tunisian institutions. Our materials include gold, silver, and platinum, all carefully selected to meet Atelier KBS’s standards of excellence.
What payment methods do you accept?
We accept credit cards and bank transfers to facilitate your jewellery purchases. Atelier KBS ensures secure transactions tailored to your needs.
What are your working hours?
The KBS Workshop is open from 8.00 a.m. to 6.00 p.m., Monday to Friday. Our team is available during these hours to assist you with any enquiries.
How long does it take to receive a quote?
You will usually receive your quote within three to four business days. Atelier KBS is committed to responding promptly and accurately.
Do you offer discounts for large orders?
Discounted rates may be available depending on the volume and frequency of your orders. Please contact us to discuss your needs in detail.